Just a note to tell you how pleased Mert and I were with your service adjustment, made on our Body Block shield. Mert thinks we should thank the bird too! He says the quality of this shield is far superior and much easier to take on and off. He will definitely recommend your company for quality products and service. Catch you down the road.
"I picked up my newly painted coach at the factory. On the way home, a large rock about the size of a baseball hit the front of my coach. If it wasn't for the armor, I probably would have had a $1000 in damages. The Body Block armor worked."
"You know I buy a bunch of stuff off the Internet and work with folks all around the country on various purchases but to my recollection I have never had anybody come back to me with a lower estimate than the first which I agreed to! Thank you for going the extra mile for me and you can bet that I will certainly recommend you and your company to anyone I meet on the road. Regards and a sincere Thank You!"
"I am very pleased with your products and customer service. We have the Body Block™ installed and it is really an asset to the beauty of the coach. The ugly black bra that so many coaches have on them make them all look alike, however with your product you can see the lines and integrity of the coach itself."
-Don and Pat
"A special thanks to the entire team for a job well done. Another satisfied customer."
"What a joy to find a company that puts the customers first!"
-John & Elaine
"I was speaking with another coach owner while in Tampa Florida. The other owner was traveling down I-75 when a steel fence post fell off of the truck traveling in front of them. The post bounced once and then struck the shield on the front of their coach, leaving a ¾” deep gouge in the polycarbonate shield. When the police officer arrived and surveyed the situation, he noted that the passenger, the coach owner’s granddaughter, was lucky that the coach was fitted with the shield. Why? He stated that given the way the angle of the 2-1/2” diameter pipe was impaled in the shield, the pipe would have easily pierced the fiberglass cap and struck the person in the passenger seat without the armor. Needless to say, the coach owner promptly purchased a new shield to replace the damaged unit."
"I want to thank you and your company for the very nice products. They are "Great!" My wife even likes them.......;-) We've recieved so many comments from people about them we are still smiling! I've told everyone where I got them. I hope this will drum up more business for you? I'm looking forward to doing more business with you in the future on other products you have and will have. Keep up the Great work! Kind regards!"
"You certainly went beyond the call of duty."
"Fortunately there are some manufacturers who rise above the frequent 'who cares' attitude of too many others. One such is Summit Products, Inc. We have Summit's Body Block (stone/bug shield) installed on the front of our coach but several problems arose due to it having been installed such that it could catch on the pavement under certain circumstances. A call to the company explaining the problem led to immediately being invited to stop at the factory for corrective action. Upon stopping at the factory our coach was immediately taken in, the shield removed and several inches cut off. The shortened material was then finished off just like new, and updated supports and spacers installed at no additional cost. Let me add that I have been in many factories and places of business over the years. This one was one of the cleanest and neatest I have ever observed. The entire attitude seems to be one of putting out first-class products in a first-class manner."
"You really have a 5 stars customer service."